Single point of sale
I am agreeing with the 2.1 and 2.2 introduction pieces and found them to be very clear.
I am also finding the 2.2 Who is the customer? to be very cut throat.
I can understand that there can be a massive disconnect between the decision maker and the active user. For example I can see how blackboards connect, which was used during my summer course, could have had the xfactor for a committee but it was just not useable for the end users (both instructors and students).
I am interested to get opinions on whether there is any other decision making processes that are used in the industry. For example is there any testing platforms or phased roll outs or even sample groups.
I know in the media industry there are often trial periods when looking at a new software/hardware system. The manufactures do pitch for the business but then they would often give the option of a trial of the system for a few months. During this they have a support contact and work through how the workflow would actually fit within the existing systems.
Could it possibly be always a plunge within the educational environment?
An all or nothing situation, based on one decision.
Or were we subjected to a trial of the connect system without us knowing during a quiet summer course?
How far away are MET instructors from the decision making process?
As I see with this course there is room for different instructors to facilitate their preferred delivery systems. This must negate any support from the IT department and as a result does the course, the technology and the implementation all rest on the head of the instructor?
Dont get me wrong I agree with exposing students to different LMS and while some are frustrating others are excellent it is the exposure that is invaluable. I am just interested to hear how MET fit into the overall concepts and how it differs to the k-12 examples.
Posted in: Week 02: The Edtech Marketplace
pcollins 8:12 am on September 15, 2012 Permalink | Log in to Reply
Some great musings,
To answer your question about the decision making process with companies….. I had taken a course where we learned about the s.m.a.r.t. rule for analyzing new technologies and their appropriateness (specific/measurable/attainable/realistic/timely) and that’s all well and good. But it brings up the point that you ask – who is actually doing the decision making?
And generally it’s not the frontline workers is it? Or the users? I was asked during the summer to take a survey about using the new connect system for my course and in my head i was thinking, “you’ve already taken the plunge, why ask me now?”
PC